Walmart Air Mattress Return Policy: FULL Scoop!

In this article, you will learn about Walmart’s air mattress return policy. We will discuss how you can initiate the return process either online or in-store, as well as the timeframe within which you can make a return. You will also find out what conditions need to be met in order to be eligible for a return or exchange.

Walmart Air Mattress Return Policy

Finally, we will touch on what happens if the box is opened or if there are any damages. By the end of this article, you will have a clear understanding of Walmart’s air mattress return policy.


Walmart Air Mattress Return Policy

In order to be eligible for a return, it is important that the air mattress is unopened and in its original condition. This means that the mattress should not have been used or damaged in any way. It’s also important to retain your purchase receipt as it will be required at the desk for easy access. If you happen to misplace your receipts, don’t worry. Walmart has a verification process in place to ensure a smooth return transaction.


In-Store Return Procedure

Returning your air mattress to Walmart is a simple process that can be done in-store. If you prefer to initiate the return procedure at the store, you can visit your nearest Walmart help desk to start the claim. The friendly and knowledgeable staff will assist you throughout the process and ensure a smooth transaction.

Timeframe for Returns

Walmart has a generous return policy that allows you to return your air mattress within 3 months from the date of purchase. This gives you plenty of time to test the mattress and decide if it meets your comfort and quality requirements. It’s important to note that the 3-month timeframe starts from the day of purchase, so make sure to keep track of the date.

Verification Process

If you are unable to provide the purchase receipt, Walmart may require additional verification for the return to be accepted. This process is in place to deter fraudulent returns and protect both Walmart and its customers. The verification process may require you to provide identification or other proof of purchase. Once the verification is complete and your return is approved, you can proceed with the return or exchange.

Exchange Option

Instead of returning the air mattress for a cash refund, Walmart offers customers the option to exchange it for another mattress. This is a great feature as it allows you to explore different options and find the mattress that best suits your needs and preferences. Whether you change your mind about the size, firmness, or brand, Walmart’s exchange option ensures that you are satisfied with your purchase.

Condition for Exchange

Just like the return option, the exchange option comes with certain conditions. The air mattress must be unopened and in its original condition for an exchange to be possible. This means that it should not have been used or damaged. If the air mattress has been opened but is still in good condition, Walmart may still allow the exchange, provided there are no damages.

Return with Opened Box

If you have opened the box of your air mattress but haven’t used it and still wish to return it, unfortunately, you will not be eligible for a return. Walmart’s policy states that the air mattress must be unopened for a return. However, the exchange option may still be available to you, subject to the condition of the mattress.

Exchange with Opened Box

Similarly, if you have opened the box of your air mattress and used it, you will not be eligible for a return or exchange. Walmart’s policy strictly states that the mattress must be in its original condition for a return or exchange to be possible. It is important to carefully consider your purchase and test the mattress before opening the box to ensure it meets your requirements.


Frequently Asked Questions

Here are some commonly asked questions related to Walmart’s return policy for air mattresses:

What is the maximum number of air mattresses that can be returned at once?

The return limit for air mattresses at Walmart is not specified. However, customers can contact customer service to inquire about returning multiple air mattresses. Walmart’s hassle-free return policy aims to serve customers’ needs by offering options for returns and exchanges.

Is there a restocking fee for returning furniture to Walmart?

Walmart does charge a restocking fee for some furniture returns. The fee amount varies depending on the item and the condition it is returned in. Customers should check their receipt or contact customer service for more information.

Can a used air mattress be returned or exchanged?

According to a survey, 60% of people are concerned about the hygiene of returned air mattresses. Reuseability of air mattresses is possible, but hygiene concerns make it difficult for retailers to accept used air mattresses for return or exchange.

What should be done if an air mattress was purchased online but there is no Walmart store nearby for return or exchange?

For customers who purchased an air mattress online and do not have a nearby Walmart store, Walmart provides an online return process. Alternatively, customers can request a mail return label from Walmart and ship the air mattress back for return or exchange.

How long does it take for a refund to be processed after an air mattress or furniture return?

The refund processing timeline for air mattresses and furniture returns at Walmart can vary depending on the situation, but customers can contact customer service support for assistance. The timeframe for receiving a refund will be communicated during the return process.



Walmart has a customer-friendly air mattress return policy that aims to provide a hassle-free experience for its customers. Whether you need to return the mattress or exchange it for another one, Walmart’s policy ensures that you are satisfied with your purchase.

Remember to keep the mattress unopened, retain your purchase receipt, and adhere to the specified time frame for returns. Visit your nearest Walmart help desk for any assistance with your air mattress return, and the friendly staff will be more than happy to help you.

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